Question 1

How do I choose the right Restore Plan?

Accepted Answer

Start by identifying your primary health goal. If you're managing blood sugar or diabetes, Sugar Restore is designed for you. For weight management and energy optimization, choose Meta Restore. If inflammation or digestive issues are your main concern, Alka Restore targets those pathways. For cardiovascular health and blood pressure support, Cardiac Restore is the best fit. If you're unsure, book a free consultation with our physicians—they'll review your health history and recommend the optimal plan for your specific needs.

Question 2

Do I need a doctor's referral?

Accepted Answer

No, you do not need a doctor's referral to start a Restore Plan. However, we encourage you to inform your primary care physician about your nutrition plan, especially if you're managing chronic conditions or taking medications. If you're a Premier Health & Wellness Center patient, your physician can prescribe a specific Restore Plan as part of your treatment protocol, and your progress will be integrated into your medical care.

Question 3

What's the difference between delivery and pickup?

Accepted Answer

Delivery brings your meals directly to your door on your chosen schedule (weekly or bi-weekly). We deliver fresh, never frozen meals in insulated packaging to maintain quality. Pickup allows you to collect your meals from our kitchen location at a time that works for you. Both options include the same high-quality, physician-designed meals. Delivery incurs a small fee, while pickup is free. You can switch between delivery and pickup at any time based on your schedule.

Question 4

What are Premier Member discounts?

Accepted Answer

Premier Members (patients of Premier Health & Wellness Center or Bermuda Center for Lifestyle Medicine) receive 15% off all Restore Plans, priority access to physician consultations, early access to new menu items, and complimentary nutrition coaching sessions. To access these benefits, simply enter your Premier Member Code during checkout. If you're a Premier patient but don't have your member code, contact your care team.

Question 5

Can I switch plans?

Accepted Answer

Yes, you can switch between Restore Plans at any time. Many members start with one plan and transition to another as their health goals evolve. For example, you might begin with Sugar Restore to stabilize blood sugar, then switch to Meta Restore for weight optimization. We recommend consulting with our physicians before switching to ensure the new plan aligns with your current health status and goals. There's no penalty for switching, and we'll help you transition smoothly.

Question 6

Are the meals customizable?

Accepted Answer

Our Restore Plans are designed with specific nutritional targets to support particular health pathways, so we maintain consistent recipes to ensure clinical effectiveness. However, we accommodate common allergies and dietary restrictions (e.g., nut-free, soy-free). If you have specific restrictions, note them during your initial assessment, and we'll work with you to find suitable options. For highly customized needs, we offer personalized meal planning through our Premier Member program, where our physicians and chefs create individualized menus.

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